It is our understanding that Danish-based insurer, Alpha Insurance, has been declared bankrupt on 8th May 2018 and as a result all current Policyholders have been urged to seek new insurance cover immediately, given all existing cover has been terminated. We are unsure of the exact date this takes effect but we would urge any affected customer to arrange alternative cover without further delay.
Alpha Insurance provide Public and Private Hire insurance throughout the UK, predominantly under the J&M Insurance, Protector Policies, Cover My Cab and My Taxi brands.
For the latest information, please see our blog post on Alpha Insurance.
We would like to confirm that NONE of our customers are affected by this event, given no customers of Patons Insurance are covered by this insurer.
However, if you are an existing Alpha Insurance customer insured elsewhere and require assistance, then give us a call and we’ll do our best to get you back on the road.
We have 6 offices spread across the UK, situated in Glasgow, Edinburgh, Dundee, Liverpool, Manchester and Romford, servicing London. Please find the contact number for your local office below.
If you experience difficulties getting through to an operator, then please bear with us – the volume of related calls is already significant and we are currently operating a callback service on a first come first served basis, prioritising Alpha customers wherever possible.
Glasgow: 0141 553 2020
Edinburgh: 0131 558 8188
Dundee: 01382 810 863
Liverpool: 0151 538 1313
Manchester: 0161 667 4300
London: 01708 208 900
Information correct at time of publication. Information provided within this article may have changed over time. No responsibility for its accuracy or correctness is assumed by John Patons Insurance Services or any of its employees.