It is our understanding that Danish-based insurer, Alpha Insurance, has been declared bankrupt on 8th May 2018 and as a result all current Policyholders have been urged to seek new insurance cover immediately, given all existing cover has been terminated. We are unsure of the exact date this takes effect but we would urge any affected customer to arrange alternative cover without further delay.
Alpha Insurance provide Public and Private Hire insurance throughout the UK, predominantly under the J&M Insurance, Protector Policies, Cover My Cab and My Taxi brands.
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We would like to confirm that NONE of our customers are affected by this event, given no customers of Patons Insurance are covered by this insurer.
However, if you are an existing Alpha Insurance customer insured elsewhere and require assistance, then give us a call and we’ll do our best to get you back on the road.
We have 6 offices spread across the UK, situated in Glasgow, Edinburgh, Dundee, Liverpool, Manchester and Romford, servicing London. Please find the contact number for your local office below.
If you experience difficulties getting through to an operator, then please bear with us – the volume of related calls is already significant and we are currently operating a callback service on a first come first served basis, prioritising Alpha customers wherever possible.