FAQs

For wheelchair users and those with other disabilities, taxis are a lifeline and the difficulties they face go beyond simply being able to book a wheelchair-accessible vehicle.

Taxi drivers are often people who regularly get involved to help make a difference, whether it is campaigning about safer issues in towns and cities, or giving seriously ill children a fantastic day trip out. They also look after each other and form life-long friendships.

No one knows how they will react in an emergency, but a life-saving taxi driver deserves an award for bravery for rescuing an unconscious man from a burning car.

Taxi insurance can cover drivers who want to increase their income by making food and grocery deliveries as well as carrying passengers.

But, as with all insurance cover, they need to check their policy first.

We often hear advice about how taxi drivers can reduce their taxi insurance premiums, but when it comes to taxi fleet insurance, a different approach is needed to make savings.

Insurance companies calculate taxi insurance premiums based on risk and how likely it is they will have to pay out in the event of a claim.

During the festive period, our office opening hours have changed slightly and will differ from our usual 9:00am – 5:00pm

When you are launching any business, you need to know how much it will cost to start up. The price of buying a vehicle for any job is a major expense, but for taxi drivers, the start-up costs don’t end there. Once a driver has found a suitable vehicle that is affordable to buy

Professional drivers need specialist insurance to make sure they and their cargo are covered in the event of a crash. As the cost-of-living crisis continues to bite, many are making the most of their hire and reward insurance to bolster their business by transporting packages as well as passengers.

The journey to work seems to get worse each day and commuters are trying to find new ways to beat the queues, with one in five turning to e-scooters instead of taxis and their own cars. This could be good news for the drive to reduce emissions and improve air quality.

A council says it is keeping a close eye on thousands of private hire taxi drivers who are registered with it but could be working hundreds of miles away. City of Wolverhampton Council had faced a backlash from some authorities for licensing almost 9,000 private-hire drivers working in Manchester, and 300 operating in the capital.

The cost of getting a taxi back on the road after a crash is continuing to rise – and drivers are worried that they could be left footing the bill. Having been hit by the pandemic, rising fuel costs, and then the cost-of-living crisis, the soaring cost of parts is once again squeezing their finances.

Having taxi insurance that will take care of repairs and quickly get a cab back on the road gives many taxi drivers huge peace of mind.

But if you are involved in a collision, there are steps you have to take to make sure your insurance claim goes smoothly and you won’t be left with any expensive surprises.