Careers

Specialising in the Taxi and Commercial Fleet Insurance markets, Patons Insurance is a sector leading insurance broker based in Liverpool, Manchester, Stockton, Newcastle, Glasgow, Edinburgh and Dundee.

Our business is growing fast, and we are on the lookout for experienced (Insurance or Taxi Industry) sales and customer service staff to join our team.

As one of the UK’s market leaders we can offer an exciting, fast paced and rewarding experience. Working at Patons is more than just a job, there’s a fantastic culture and a welcoming environment.

We’re passionate about offering our clients the best possible experience, (Feefo Gold or Platinum awards for 4 years running), so if you’re client focused, we’d love to talk with you.

Please take a look at our current vacancies below. If you are interested, please send an up to date CV to [email protected]

Current Vacancies

Glasgow

Renewal Advisor

The successful candidate will be responsible for the renewal journey of our customers, ensuring all company and FCA guidelines and processes are followed.

1 year proven insurance experience essential.

Administration Advisor

The successful candidate will be responsible for all aspects of administration connected to the customer and insurer’s needs.

Insurance experience preferred but not essential but must have proven administration experience within a busy environment.

Claims Advisor

The successful candidate will be responsible for all aspects of a customer’s claim, ensuring that our guidelines and processes are followed.

1 year insurance claims experience essential.

Edinburgh

Customer Service/Renewal Advisor

The successful candidate will be responsible for the customer journey, firstly by providing customer service and renewal support to our customers and, secondly, by adhering to company and FCA processes and guidelines.

1 year proven insurance experience essential.

Liverpool

Renewal Advisor

The successful candidate will be responsible for the renewal journey of our customers, ensuring all company and FCA guidelines and processes are followed.

1 year proven insurance experience essential.

Customer Service Advisor

The successful candidate will be responsible for the customer journey throughout the lifecycle of the policy and adhering to company and FCA processes and guidelines.

The candidate must have proven customer service experience within an office or call centre environment. Insurance experience preferred however not essential.

Single Vehicle Taxi Sales Advisor

The successful candidate will be responsible for specialising in the local area, providing quotations to taxi drivers, setting up and maintaining links with bases, fleet owners etc to drive local business into our Liverpool office.

1 year insurance sales experience preferred but we would consider someone with proven sales experience

Fleet Support Advisor

The successful candidate will be responsible for providing an excellent service to our fleet customers be taking calls, responding to emails and processing any changes to their policies such as adding/removing drivers and/or vehicles.

You will also be responsible for dealing directly with our panel of insurers to process changes and renewals to Fleet Insurance policies.

Manchester

Customer Service Advisor

The successful candidate will be responsible for the customer journey throughout the lifecycle of the policy and adhering to company and FCA processes and guidelines.

The candidate must have proven customer service experience within an office or call centre environment. Insurance experience preferred however not essential.

Newcastle

Single Vehicle Taxi Sales Advisor

The successful candidate will be responsible for specialising in the local area, providing quotations to taxi drivers, setting up and maintaining links with bases, fleet owners etc to drive local business into our North East regional offices.

1 year insurance sales experience preferred but we would consider someone with proven sales experience.

Stockton

Single Vehicle Taxi Sales Advisor

The successful candidate will be responsible for specialising in the local area, providing quotations to taxi drivers, setting up and maintaining links with bases, fleet owners etc to drive local business into our North East regional offices.

1 year insurance sales experience preferred but we would consider someone with proven sales experience.

No agencies please.