FAQs

• Who are Patons Insurance and what kind of insurance do you offer?
• Can I insure my taxi online?
• When will I get my insurance documents?
• What is the Patons Insurance App?
• I have forgotten my account login details, what do I do now?
• Who will my insurance be with?
• How long do I have before my quote expires?
• What if I need to change details or amend my quote?
• How do I cancel my taxi insurance policy?
• How do I make a complaint?
• I am a Telematics customer, how do I view my Driver Score?
• What is the average cost of taxi insurance?
• How do I know I’ve got the best deal for my needs?
• What is Taxi Insurance?
• How does taxi insurance differ from an ordinary car insurance policy?
• What types of Taxi Insurance are there?
• What is the difference between Private Hire Taxi Insurance and Public Hire Taxi Insurance?
• What levels of cover are available?
• Is private hire insurance different from Uber insurance?
• Is PCO insurance different from taxi insurance?
• What type of vehicle can I use as a Taxi?
• Is taxi fleet insurance the best option if I have more than one taxi?
• Why do I need Taxi/Fleet/Motor Trade insurance?
• Can I use my private car No Claims Bonus when insuring my taxi?
• Are there mileage limits with my taxi insurance?
• If I insure my vehicle as a taxi, am I covered for personal use?
• Do I still need cover for personal vehicles even if I have taxi insurance?
• Am I covered to drive other taxis under my taxi insurance policy?
• Can other taxi drivers use my vehicle under taxi insurance?
• How many drivers can I have on my policy?
• Will my taxi insurance be invalid if my passengers don’t wear their seatbelts?
• How quickly does the cover start?
• What optional extras do I need for my taxi?
• Does my taxi insurance policy include Public Liability Insurance?
• Do I need Public Liability Insurance?
• Should I protect my No Claims Bonus and why?
• Do dash-cams bring down my taxi insurance policy?
• Is telematics insurance an option for taxi drivers?
• Do I get a courtesy vehicle if I’m involved in an accident?
• I have Telematics or a Dash-cam, will it reduce my taxi insurance premium?
• Do I need additional driving qualifications to get taxi insurance?
• Can I take out taxi insurance if I’ve only just passed my UK driving test?
• Can I get insurance if I have no taxi experience?
• What if I’ve been refused cover elsewhere?
• Can taxi insurance be paid weekly or monthly?
• What is a policy excess?
• How much excess will I pay if I have an accent in my taxi?
• When is the best time to insure my taxi?
• Where can I find a list of taxi insurance companies?
• Which insurance company offers the best taxi insurance?
• Do taxi companies provide their drivers with insurance?
• Do any firms do taxi insurance for under 25s?