Recommend a Friend: Terms & Conditions

  • The Patons Recommend a Friend scheme is open to any existing Patons customer and only applies to recommended friends who purchase a new Taxi insurance policy direct from Patons Insurance where the purchaser remains on cover for over 45 days has not been a customer with Patons Insurance in the previous 12 months.
  • Where more than one person is named as a policyholder, any of the named drivers are eligible, as an existing Patons Insurance customer, to recommend a friend and will be eligible to receive any reward which may be due.
  • In order to take part in this promotion, Policyholders must use their online account to share their unique link with their friend or provide their friends contact details via the manual form.
  • The policyholder must provide accurate contact details for the friend that they are recommending. If Patons Insurance cannot contact the friend via any of the given contact methods Patons Insurance reserve the right to reject the submission.
  • New customers will need to complete their new insurance quote within 30 days of being contacted by Patons Insurance. If the new customer’s policy isn’t due for renewal when they are contacted, they will be given the option to be reminded later and will still be eligible for this offer. The 30 day window will then start from the new renewal date.
  • To be eligible for reward the entry to the Recommend a Friend scheme must be placed before a policy has been taken out by the person you are recommending.
  • Policyholders will receive a cheque subject to all terms and conditions being met for this promotion.  The cheque is for £50.
  • A Policyholder can benefit from introducing as many customers as they would like as long as their policy is still live with Patons Insurance. When using the manual form to provide us with the details of a new customer, Policyholders must confirm that they have the consent of the new customer so that we may contact them in conjunction with this promotion.
  • All new customers will be contacted using the contact details that have been provided to us in relation to this promotion. The Policyholder recommending the new customer will be identified so the new customer knows who has recommended them. We will not use any personal information for any other marketing promotions or any other purpose.
  • Any reward will be paid to the Policyholder when the new customer has been on cover for over 45 days. Payments will be made by Patons Insurance on a monthly basis.
  • The reward is non-transferable. In the unlikely event that the reward cannot be paid via cheque, a suitable substitute of equal value will be supplied instead.
  • Where a new customer is recommended by more than one friend, the reward will be sent to the friend whose referral is submitted to our online form first.
  • Rewards will only be paid for the first purchase that the new customer makes as a result of the Recommend a Friend scheme.
  • Policyholders renewing their Taxi insurance with Patons Insurance will not be regarded as new customers.
  • Recommendations not submitted in accordance with these Terms and Conditions will not be considered viable for the reward.
  • Patons reserves the right to withdraw the offer at any time. However, friends recommended prior to the offer being withdrawn will still be eligible to take part.
  • Patons may decline to quote in some circumstances.
  • Patons employees are not eligible to participate in this scheme.