‘Taxi tax’ will be final nail in the coffin, say PHV drivers
PHV drivers are calling on Chancellor Jeremy Hunt to stop the ‘taxi tax’ in his Budget on Wednesday, amid fears a 20% fares hike will hit drivers and passengers “like a train”.
Can wheelchair users get into your taxi or PHV?
Today is International Wheelchair Day, when users celebrate the positive difference a wheelchair makes to their lives. But, despite changes and improvements, it is also a reminder of the difficulties they still face, including using taxis and PHVs.
Should Private Hire Vehicles be allowed to use bus lanes?
As one authority moves towards letting private hire drivers use a bus lane on a busy route, we look at why they aren’t allowed to use them in the first place, and what happens to drivers who ignore the rules.
The changing face of the public-hire taxi driver
Becoming a London back cab driver was seen as the pinnacle of the profession, with taxi drivers proudly memorising thousands of routes around the capital before earning their coveted taxi badge.
Potholes are still causing headaches for taxi drivers
Most potholes don’t look like much, but they can cause thousands of pounds worth of damage to vehicles – and taxi drivers are among the record number of motorists left counting the cost.
Praise for taxi driver and couple who reunited woman, 95, with her family
Taxi drivers are no strangers to going above and beyond the call of duty. They are on the front line and see people at their best, as well as their worst.
Taxi drivers get ready for new rules they protested against
In a bid to improve safety and service, West Northamptonshire Council introduced the Private Hire and Hackney Carriage Licensing Policy 2023, which comes into effect from April 1.
Taxi drivers are switching off to help cut pollution
A city which is cutting pollution without charging motorists to use its busiest streets is now calling on taxi drivers to switch off their engines whenever they are parked.
What would you do if your taxi hit a bird or animal?
Whether it is a deer bounding across a motorway or a badger trying to cross an A-road, drivers can be faced with a variety of four-legged or winged hazards and have only a split-second to act.
Patons scoops Feefo customer service awards five years in a row
Patons achieved Feefo’s Platinum Trusted Service Award for delivering continued customer service excellence to taxi insurance customers in 2022 and won it again in 2023 and now in 2024.
Technology helps taxi drivers steer clear of trouble
Just like having the right taxi insurance in place, taxi drivers will find technology has a vital role to play in protecting their vehicle and business.
Helping ensure every taxi business is a success
As well as being safe drivers, taxi drivers have to be in charge of marketing and public relations, as well as customer services and complaints.