Private Hire

Female chauffeur helps a business lady to get out of vehicle, opening a door of luxury black minivan

Chauffeur service targets women in recruitment drive

A chauffeur service which is looking to drastically expand its fleet is focusing on recruiting female drivers.

Passenger hailing a British black cab taxi

How to deal with difficult passengers: A guide for taxi drivers

From rude behaviour to aggression, here are some practical tips to help you stay prepared for difficult situations on the road.

Closeup of Chauffeur opening car door wearing a white glove

How to become a chauffeur in the UK

Whether you’re a private hire driver looking to move into premium transportation or just starting out, we’ll outline the key steps required to become a chauffeur.

guide dog pictured in a park

Taxi drivers pay the price for refusing passengers with guide dogs

The law is clear that taxi drivers must take disabled passengers and their assistance dogs. Those who refuse without an exemption face severe sanctions — including losing their taxi badges.

car brakes being fitted in a mechanic's garage

How cheap vehicle parts could cost you more than money

Experts are warning that saving a few pounds here and there could not only be more expensive in the long run, but it could also cost lives.

licensed private hire vehicle driving down road

Taxi licensing: Out-of-town working debate continues to roll on

The issue of cross-border working continues to polarise the taxi and PHV trade.

Snowy icy road in the UK. Professional drivers should take extra care driving in winter conditions.

Winter driving tips for professional drivers

Professional drivers have a responsibility to take care when driving in severe weather, whether you drive a taxi, minibus, van, or HGV.

Uber car service in City Center

Budget brings changes and worries for taxi industry

The Budget has introduced two major changes for the taxi industry, with VAT being added to fares booked through ride-hailing apps and EV drivers being charged for every mile they drive.

Taxi driver operating black taxi in London City at evening with passengers in it. Panning effect.

How taxi drivers are helping put the brakes on harassment

Taxi company Freenow has partnered with Stop Hate UK to train drivers to spot signs of harassment so they can help passengers and protect themselves.

Message written on a road that says 'safety first'. Concept of safe driving and preventing traffic accident.

Road safety tips for taxi drivers

It’s vital for taxi drivers to take extra steps to be safe on the roads.

Car video camera attached to the windshield to record driving and prevent danger from driving. Dashcams and CCTV in taxis.

CCTV and dashcams for UK taxis: What you need to know

Installing CCTV and dashcams in taxis is becoming increasingly common across the UK as drivers are looking for more ways to protect themselves and their passengers.

Manchester United stadium

Drivers pay the penalty for illegally plying for hire at football ground

Rules and regulations are created and enforced for a reason – to keep drivers and passengers safe. And those who might be tempted to flout them pay a hefty price if they are caught.