As the challenges facing the taxi and PHV industry continue to grow, experts are coming up with a range of solutions to the issues they face. While many encounter similar issues, such as the switch from petrol and diesel vehicles to EVs and clean-air charges, others face unique challenges, such as competition from robotaxis or even flying cabs.
Being able to ask for suggestions and share information can be a huge help, which is why the Taxi and Private-Hire Discussion Group was established. Launched in August on LinkedIn, it aims to bring together professionals in the trade to foster a sense of community, sharing knowledge and expertise to discuss relevant issues affecting the industry.
The group is open to those directly involved in the private-hire, public-hire or chauffeur industry, ground passenger transportation, transportation, logistics, supply chain and storage. Members are encouraged to share relevant news, ideas and experience within the industry, participate in active discussion, share their expertise and encourage collaboration.
Issues
Among the issues discussed so far are how traditional taxi and private-hire firms can stay competitive in a fast-moving landscape. Technology is expected to play a huge part in this, and some experts believe tech is not being used to its full potential, with booking apps and dispatch software being seen as crucial to helping local operators compete with ride-hailing giants.
Another hot topic is the issue of EVs and low-emissions zones. If 2035 remains the deadline for the ban on new petrol and diesel vehicles in the UK, taxi and PHV drivers and operators have 10 years to be ready to make the switch, if they haven’t done so beforehand. If the current Labour government reintroduces the original 2030 deadline, the industry doesn’t have long to swap petrol and diesel cabs and PHVs for greener alternatives.
Cross-border and out-of-area working has also generated debate, with several calls for centralised regulation to create a level playing field. Whether or not that solves the current imbalance, one of the key issues highlighted here is the lack of understanding from both the public and government about taxi licensing regulations.
Safety is always a priority and members have shared stories of measures taken to protect both drivers and passengers. One of the issues raised was that many licensing authorities focus mainly on passenger safety, whereas it was pointed out that drivers are DBS checked and undergo training and scrutiny, but they have no idea who is getting into the back of their cabs. One example highlighted is the use of panic buttons in Istanbul and Wolverhampton which record image and audio of passengers when activated.
Collaboration
The group is also a space for members to float ideas and gauge opinions or ask for advice. There are representatives from a variety of taxi-related industries including training groups as well as legal experts who can help members talk through ideas or issues they may have. A fresh approach may help them see things in a new light and the solution might be right in front of them.
One of the questions members were asked was for their highlights for 2024 and goals for 2025. Whether it is winning an award or expanding your business, the group is a great place to celebrate achievements and success.
And one of your goals for 2025 could be to join the Taxi and Private-Hire Discussion Group so you can have your say and help shape the future of the industry.
