Praise for taxi driver and couple who reunited woman, 95, with her family
Taxi drivers are no strangers to going above and beyond the call of duty. They are on the front line and see people at their best, as well as their worst.
Taxi drivers get ready for new rules they protested against
In a bid to improve safety and service, West Northamptonshire Council introduced the Private Hire and Hackney Carriage Licensing Policy 2023, which comes into effect from April 1.
Taxi drivers are switching off to help cut pollution
A city which is cutting pollution without charging motorists to use its busiest streets is now calling on taxi drivers to switch off their engines whenever they are parked.
What would you do if your taxi hit a bird or animal?
Whether it is a deer bounding across a motorway or a badger trying to cross an A-road, drivers can be faced with a variety of four-legged or winged hazards and have only a split-second to act.
Patons scoops Feefo customer service awards five years in a row
Patons achieved Feefo’s Platinum Trusted Service Award for delivering continued customer service excellence to taxi insurance customers in 2022 and won it again in 2023 and now in 2024.
Technology helps taxi drivers steer clear of trouble
Just like having the right taxi insurance in place, taxi drivers will find technology has a vital role to play in protecting their vehicle and business.
Helping ensure every taxi business is a success
As well as being safe drivers, taxi drivers have to be in charge of marketing and public relations, as well as customer services and complaints.
Does Taxi Insurance provide cover for food delivery services?
Taxi insurance can cover drivers who want to increase their income by making food and grocery deliveries as well as carrying passengers.
But, as with all insurance cover, they need to check their policy first.
London’s black cabs are getting greener
London’s taxi drivers are proud to be leading the drive to cut pollution and help save lives across the capital.
Transport for London (TfL) found that taxis produced almost one third (29%) of central London’s nitrogen dioxide road emissions from 2019, with toxic air pollution contributing to thousands of premature deaths, rises in asthma levels and lung damage in children.
Ipswich Taxi Marshals: A decade of making a difference.
Taxi drivers prefer to be busy because it means more money in the bank, as well as helping a shift to go faster.
While having lines of fares waiting for the next cab is a dream for drivers, the longer passengers have to wait, the shorter their patience becomes, especially if it is late at night and they have been drinking.
National taxi standards would protect vulnerable passengers
National taxi standards designed to protect the most vulnerable would improve services for all cab and PHV passengers. With a focus on safety and accessibility, the Government says it is committed to introducing national minimum standards for the taxi and private hire vehicle industry, following a written question by Shadow Minister for Transport, Simon Lightwood.
How many Black Cab drivers will sign up to Uber?
Few people could imagine London’s taxi drivers and minicab drivers working alongside each other – especially through Uber. Ever since the ride-hailing service was launched in the capital in 2012, there has been opposition from Hackney carriage drivers, including demonstrations and campaigns against the app service. But this month sees the launch of the unlikely