News

Taxi drivers get ready for new rules they protested against

Taxi drivers have hit out at new legislation that could cost them their licences for being late or wearing the wrong thing.

In a bid to improve safety and service, West Northamptonshire Council introduced the Private Hire and Hackney Carriage Licensing Policy 2023, which comes into effect from April 1 and includes a penalty points system.

Taxi drivers are switching off to help cut pollution

A city which is cutting pollution without charging motorists to use its busiest streets is now calling on taxi drivers to switch off their engines whenever they are parked.

The new rules apply to all motorists in Brighton and Hove’s low emissions zone, with fines being issued for those who leave their engines running while they are parked – including cabbies waiting at taxi ranks.

What would you do if your taxi hit a bird or animal?

Taxi drivers are among the many motorists to have close scrapes with wildlife on our roads.

Whether it is a deer bounding across a motorway or a badger trying to cross an A-road, drivers can be faced with a variety of four-legged or winged hazards and have only a split-second to act.

Patons scoops Feefo customer service awards five years in a row

Patons Insurance has again been recognised for its excellent customer service, after scooping top awards for five years in a row.

Patons achieved Feefo’s Platinum Trusted Service Award for delivering continued customer service excellence to taxi insurance customers in 2022 and won it again in 2023 and now in 2024.

Technology helps taxi drivers steer clear of trouble

Just like having the right taxi insurance in place, taxi drivers will find technology has a vital role to play in protecting their vehicle and business.

Safety is the priority for everyone who earns their living on our roads and advances in technology – both gadgets as well as vehicle design – have greatly reduced the number of commercial vehicle crashes, including lorries, vans and taxis.

Helping ensure every taxi business a success

Taxi drivers often wear several hats to run their businesses – often literally and metaphorically.

As well as being safe drivers, they have to be in charge of marketing and public relations, as well as customer services and complaints. And that’s in addition to being on top of the day-to-day needs such as finances. So for someone who earns their living as a taxi driver, it might be tempting to expand their business into similar areas, such as driving wedding cars or providing chauffeur services.