News

Patons scoops Feefo customer service awards five years in a row

Patons Insurance has again been recognised for its excellent customer service, after scooping top awards for five years in a row.

Patons achieved Feefo’s Platinum Trusted Service Award for delivering continued customer service excellence to taxi insurance customers in 2022 and won it again in 2023 and now in 2024.

Taxi insurance broker receives Platinum Trusted Service Award

Taxi insurance specialist Patons has been recognised for winning a coveted customer service award for the third time.

The Feefo Platinum Trusted Service Award is an independent seal of excellence, which recognises businesses that consistently deliver a world-class customer experience.

Thanks for your feedback

We love reading feedback from customers because it helps us continue our drive for excellence.

That’s one of the reasons we are on Feefo because it isn’t about showing off good reviews – it’s honest feedback from you, our customers, telling us what we are doing right and where we need to improve.

Teaming up to do the best for our community

Patons are thrilled to announce its partnership with Argyle Satellite Taxis – another business proud to support its community.

Patons treats every client as individuals, each with specific needs and circumstances.

Patons receives Feefo Trusted Service Award

At Patons, we are starting the new year with some incredibly exciting news. We have been awarded a Feefo Trusted Service Award, and it’s all thanks to you; our amazing customers.

Each year, just a handful of businesses across the UK are recognised by Feefo for delivering the highest standards of customer service.